# Shared Ownership — Risks, Pitfalls and Exit Problems

> **Scope:** England-focused. Personal knowledge base for a prospective buyer. Last updated **2026-05-16**.
> Frank but balanced: there are real, legitimate uses for Shared Ownership (SO), but the structural risks below are routinely under-explained at the point of sale. Every claim is cited inline.

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## TL;DR

- You are **part-owner and part-tenant**. The tenancy half is what bites: rent/service-charge arrears can put the **whole home** at risk via forfeiture, and you can lose **all** your equity including any appreciation ([source: Shelter — Shared ownership arrears and possession](https://england.shelter.org.uk/professional_resources/legal/possession_and_eviction/shared_ownership_arrears_and_possession/)).
- You pay **100% of repairs and 100% of the service charge** even if you only own a 10–25% share — service charges are uncapped and have risen sharply for many owners ([source: NAO — Investigation into shared ownership (HC 1742, 25 March 2026)](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).
- **Staircasing to 100% is rare:** under 1% of shared owners staircased to full ownership in 2024-25 — the lowest rate in a decade — and historically only a minority ever reach 100% ([source: Inside Housing — Government lacks essential data, NAO report finds](https://www.insidehousing.co.uk/home/government-lacks-essential-data-to-monitor-shared-ownership-affordability-nao-report-finds-96412)).
- **Selling is hard and price-controlled:** during the provider's nomination/exclusivity period (commonly 4, 8 or 12 weeks) you can usually only sell through the housing association, to a restricted, affordability-checked buyer pool, at a RICS valuation you cannot undercut without paying the shortfall yourself ([source: Shelter — Shared ownership housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/); [source: Shared Ownership Resources — Selling shared ownership](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).
- The **National Audit Office (March 2026)** concluded the model is "complex" with "weaknesses in information, affordability, data quality and redress", and that government "does not yet have a full understanding of how the model works for consumers" ([source: NAO report page](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).
- Complaints to the **Housing Ombudsman have surged** and the Ombudsman has called for a possible "fundamental rethink" of how SO works ([source: Housing Ombudsman — Shared ownership complaints in latest Insight report](https://www.housing-ombudsman.org.uk/2024/09/26/shared-ownership-complaints-in-latest-insight-report/)).

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## Top red flags (prioritised)

1. **Forfeiture / loss of the whole home + equity.** Because part of the arrangement is a *tenancy*, arrears can trigger possession and forfeiture of the lease — and in at least one High Court decision the shared owner got back **none** of their equity, including the appreciation ([source: Shelter — arrears and possession](https://england.shelter.org.uk/professional_resources/legal/possession_and_eviction/shared_ownership_arrears_and_possession/)). Practice varies (some associations refund the purchased amount), but the legal default is brutal.
2. **100% repairs + uncapped service charge on a tiny share.** You bear all maintenance/redecoration inside and out, and pay the *full* service charge regardless of your % ([source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/); [source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).
3. **Building-safety / cladding exposure.** Post-Grenfell, SO leaseholders have faced remediation and bankruptcy risk; Building Safety Act 2022 protections help but have eligibility gaps ([source: LEASE — Protection under the Building Safety Act 2022](https://www.lease-advice.org/building-management/fire-safety/protection-fire-safety-costs/protection-under-the-building-safety-act-2022/)).
4. **Selling difficulty + price control.** Nomination period, restricted buyer pool, RICS valuation floor, assignment fees ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).
5. **Staircasing trap.** If the home appreciates faster than your savings, each further slice gets more expensive; most never reach 100% ([source: Inside Housing — NAO data](https://www.insidehousing.co.uk/home/government-lacks-essential-data-to-monitor-shared-ownership-affordability-nao-report-finds-96412)).
6. **Short / unmortgageable leases on resale.** Below ~80 years, lenders baulk and resale "becomes virtually impossible" without a costly extension ([source: LKP — Shared 'ownership' is NOT ownership](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)).
7. **Negative equity on your %.** Falling markets — you absorb the loss on your share, and below-valuation sales come out of *your* proceeds ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).
8. **Sub-letting the whole property is normally banned** — it is not a buy-to-let; you must live there ([source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/)).

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## 1. Selling difficulty: the nomination period and price control

When you sell a SO home you have not staircased to 100%, the landlord typically gets an **exclusivity/nomination period** to find a buyer for your share, during which you generally **cannot market it freely on the open market**. Shelter records this as a **4, 8 or 12-week** period in which "the landlord can sell the share of the property for the current market value" determined by a chartered surveyor ([source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/)).

In practice that 8-week figure is often unrealistic; sellers report the *whole* resale taking **12 to 20 weeks** even when an association waives part of the period ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).

**How the price is set.** Resale price is fixed by an **independent RICS valuation** — you sell *your percentage of the current market value*, not what you paid or a freely negotiated price. Critically: "If you accept a sales price that is lower than the surveyor's valuation, your housing association may require you to pay them the difference between the valuation and the agreed sales price" — i.e. the discount comes out of *your* pocket ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)). Where a buyer decides to sell below valuation, "the shared owner is forced to take all the risk and absorb the difference in value from their share of the profits" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)).

**Restricted buyer pool.** Buyers must usually register with the regional Help to Buy/SO agent and pass eligibility and affordability checks, materially narrowing demand versus an open-market sale — and worse where the lease is short ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).

**Fees.** Housing-association assignment fees are commonly **1–2% of the equity sale price + VAT**, plus estate-agent fees frequently charged on the *full* market value (not just your share), valuation re-issue costs if it goes stale, and conveyancing ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).

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## 2. The "staircasing trap"

Staircasing lets you buy further shares (minimum further share commonly 10%), but each tranche needs a fresh **RICS valuation, legal fees, lender/remortgage costs and a landlord administration fee** ([source: NAO HC 1742 — transaction costs apply each time](https://www.nao.org.uk/reports/investigation-into-shared-ownership/); [source: Inside Housing — NAO findings](https://www.insidehousing.co.uk/home/government-lacks-essential-data-to-monitor-shared-ownership-affordability-nao-report-finds-96412)). Because the price of additional shares tracks **current market value**, if the home appreciates faster than your savings, full ownership recedes rather than approaches.

The data is stark: **0.9% of 267,107 shared owners** staircased to full ownership in **2024-25 — the lowest rate in a decade** ([source: Inside Housing — MHCLG considering improvements after <1% staircased](https://www.insidehousing.co.uk/home/mhclg-considering-improvements-to-shared-owner-model-after-less-than-1-staircased-to-100-in-2024-25-95974)). The NAO confirms "barriers to staircasing include complexity, rising property prices and multiple transaction costs" and that "affordability pressures are likely to pose the greatest risk to households with limited financial headroom" ([source: Shared Ownership Resources — NAO report analysis](https://www.sharedownershipresources.org/campaigning/reports/nao-shared-ownership-report/)). The Leasehold Knowledge Partnership cites a widely-held estimate that only ~**7%** of shared owners ever staircase to 100% ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)).

> **Frank read:** SO is sold as a *ladder* to full ownership. Empirically, for the large majority it is a *floor* you stay on — which is fine if you understand you are essentially a controlled-tenure leaseholder paying rent + service charge + a mortgage indefinitely.

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## 3. 100% repairing liability on a small share

Shelter is unambiguous: "The leaseholder is responsible for all repairs and redecoration inside and out" ([source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/)). The NAO underlines that "Shared owners are responsible for paying **all** service charge costs, **not a proportion based on their ownership share**" ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).

This is the single most under-communicated structural feature: "Shared ownership residents are often unaware at the time of purchase that no matter how small the share they 'own', they will be responsible for 100% of the repairs and maintenance costs" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)). (Note: some newer leases from the April 2021 model include a time-limited initial repairs allowance for new builds; older leases generally do not — check the specific lease.)

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## 4. Service charge and building-safety / cladding exposure

**Service charges.** Variable and effectively **uncapped**: while SO rent rises are regulated, "there are no similar limits on service charges" ([source: Local Government Lawyer — Housing Ombudsman annual review](https://www.localgovernmentlawyer.co.uk/housing-law/397-housing-news/62295-housing-ombudsman-annual-review-shows-some-encouraging-signs-that-landlord-handling-is-improving-despite-complaints-rising)). The NAO found "Service charge increases can create affordability pressures over time" and that the "longer-term financial risks when buying their initial share may not be obvious" with persistent "understanding gaps" ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)). Reported real-world increases include one shared owner facing a **121%** service-charge rise ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)).

**Cladding / Building Safety Act 2022.** SO leaseholders were caught in the post-Grenfell remediation crisis: "Many shared ownership tenants now face financial ruin due to the cladding scandal, being unprotected from building defects, and in some cases face the prospect of being made bankrupt" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)). The **Building Safety Act 2022** introduced "qualifying leaseholder" protections that "apply to shared ownership leaseholders in the same way as other leaseholders": qualifying leaseholders are protected from **all cladding-system remediation costs**, and contributions for *non-cladding* defects are **capped and spread over 10 years** (with payments since 28 June 2017 counting toward the cap). Full exemption from historical non-cladding costs applies if, on 14 February 2022, the lease was worth under £325,000 in Greater London or £175,000 elsewhere ([source: LEASE — Protection under the Building Safety Act 2022](https://www.lease-advice.org/building-management/fire-safety/protection-fire-safety-costs/protection-under-the-building-safety-act-2022/)).

> **Gap to watch:** "qualifying" status is date- and value-tested; not every SO leaseholder qualifies, leaseholder certificates must be obtained, and the caps still leave four-figure liabilities. Treat building-safety risk as live for any flat in a block over 11m / 5 storeys.

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## 5. Negative equity and a falling market

You hold the price risk **on your share**. In a falling market the RICS resale valuation falls, you realise the loss on your percentage, and any below-valuation sale is funded from *your* proceeds, not shared with the landlord ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)). Commentators have flagged "concerns about overpriced new-build shared ownership properties that may lead to negative equity situations and limit resale potential" ([source: Inside Housing — NAO findings](https://www.insidehousing.co.uk/home/government-lacks-essential-data-to-monitor-shared-ownership-affordability-nao-report-finds-96412)).

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## 6. Sub-letting and use restrictions

It is **not** buy-to-let. "Subletting the whole of the property is prohibited," with only narrow, landlord-approved exceptions (unavoidable, non-speculative, eligible sub-lessee, fixed-term) and mortgagee consent ([source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/)). You must live there as your only/principal home; a relocation you can't sell out of can leave you paying rent + mortgage + service charge on a home you can't legally let.

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## 7. Forfeiture risk — the structural sting

Because part of the deal is a tenancy/lease, the landlord can pursue **possession and forfeiture** for rent or service-charge arrears (or other lease breaches): "issue a claim in the County Court, obtain a possession order, and apply for an eviction warrant" ([source: Shelter — arrears and possession](https://england.shelter.org.uk/professional_resources/legal/possession_and_eviction/shared_ownership_arrears_and_possession/)).

The critical risk to your money: in one High Court decision, when possession was granted for rent arrears, "**the lease was forfeited. The shared owner was not entitled to the return of any equity including the appreciation in value.**" In practice many housing associations return at least the purchased amount, and some the appreciation — but that is discretion, not entitlement ([source: Shelter — arrears and possession](https://england.shelter.org.uk/professional_resources/legal/possession_and_eviction/shared_ownership_arrears_and_possession/)). LKP calls forfeiture "the nuclear weapon in the hands of a landlord" — "the loss of the lease and any capital and loans attached to it for the financial benefit of the landlord" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)). Where a mortgage lender steps in, it can staircase to 100% and "deduct their reasonable costs", leaving you liable for any shortfall via a money claim ([source: Shelter — arrears and possession](https://england.shelter.org.uk/professional_resources/legal/possession_and_eviction/shared_ownership_arrears_and_possession/)).

> The Renters' Rights Act 2025 is intended to increase security of tenure for shared owners but **MHCLG has not yet fully implemented it**; the Leasehold and Freehold Reform Act 2024 likewise awaits phased implementation ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).

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## 8. Lease length and unmortgageable older leases

Lenders typically want **~80+ years** remaining. Shelter notes shorter leases cause "drastic value reduction" ([source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/)). LKP is blunter: "if it gets to 80 years it becomes virtually impossible to sell unless you extend the lease" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)). Many housing associations historically granted leases of only 99 or 125 years, which LKP argues is partly to "game leasehold's opportunities with extra income from lease extensions" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)).

**Lease extension difficulty for SO leaseholders.** Statutory lease-extension rights have historically been harder to use for SO leaseholders who have not staircased to 100%; one staircased owner reported a **£24,000 lease-extension bill plus ~£6,000 in legal/surveying costs** ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)). The Leasehold and Freehold Reform Act 2024 introduces changes "to assist with issues such as lease extensions", but with "no clear timetable for implementation" ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).

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## 9. Mis-selling, criticism history and complaints data

- **National Audit Office (HC 1742, 25 March 2026):** SO is now the largest government-supported home-ownership scheme since Help to Buy closed; it is "a complex financial and legal product" with "weaknesses in information, affordability, data quality and redress"; government "does not yet have a full understanding of how the model works for consumers." NAO head Gareth Davies: SO "is complex, and weaknesses in information, affordability, data quality and redress mean that government does not yet have a full understanding of how the model works for consumers" ([source: NAO report page](https://www.nao.org.uk/reports/investigation-into-shared-ownership/); [source: Inside Housing — NAO findings](https://www.insidehousing.co.uk/home/government-lacks-essential-data-to-monitor-shared-ownership-affordability-nao-report-finds-96412)). The NAO also documents incomplete provider data submission and MHCLG not routinely enforcing non-compliance, plus a "complex" redress system split between the First-tier Tribunal (legal/charge disputes) and the Housing Ombudsman (service complaints) ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).
- **Satisfaction:** Regulator of Social Housing tenant-satisfaction measures show only **48% overall satisfaction** with shared ownership, despite providers describing it as "popular" ([source: Shared Ownership Resources — NAO report analysis](https://www.sharedownershipresources.org/campaigning/reports/nao-shared-ownership-report/)).
- **Housing Ombudsman:** Complaints from shared owners rose sharply (reported as up almost **400% between 2020 and 2024**, with 1,564 complaints in 2024 vs 324 in 2020) ([source: Shared Ownership Resources — reviews/data summary](https://www.sharedownershipresources.org/shared-ownership-reviews/no-33-owning-my-own-place/)). The Ombudsman examined 85+ shared-ownership service-charge complaints in 2023-24 and warned there may need to be a "fundamental rethink" of how SO schemes operate ([source: Local Government Lawyer — Ombudsman review](https://www.localgovernmentlawyer.co.uk/housing-law/397-housing-news/62295-housing-ombudsman-annual-review-shows-some-encouraging-signs-that-landlord-handling-is-improving-despite-complaints-rising)). Ombudsman Richard Blakeway: "A simple concept has led to a complicated product and miscommunication has too often undermined the relationship between landlord and shared owner from outset" ([source: Housing Ombudsman — Shared ownership Insight report](https://www.housing-ombudsman.org.uk/2024/09/26/shared-ownership-complaints-in-latest-insight-report/)).
- **The "you don't really own it" critique:** Campaigners told the London Assembly SO is "**NOT ownership**… the 'pay-day loan' of housing", that the overwhelming majority of attendee shared owners "deeply regretted" buying, and that effectively "all you have is an assured tenancy for the duration of the lease" ([source: LKP — pay-day loan of housing](https://www.leaseholdknowledge.com/shared-ownership-is-not-ownership-its-the-pay-day-loan-of-housing-and-most-regret-having-done-it-london-assembly-told/)).
- **Mis-selling rulings:** consumer/regulatory bodies have found instances of SO and leasehold homes being mis-sold; the issue has drawn Panorama and national-press scrutiny ([source: LKP advice — Shared ownership hub](https://www.leaseholdknowledge.com/advice/shared-ownership/)).

### "Fleecehold" / estate-management charges

Many SO houses (not just flats) sit on privately managed estates with **uncapped estate-management/rentcharge fees** for communal grounds, roads and drainage, with weak resident redress — the so-called "fleecehold" problem. Because all SO is leasehold, "leasehold issues and shared ownership issues often overlap", and leasehold terms vary by which Affordable Homes Programme iteration the home was bought under ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/); [source: LKP advice — Shared ownership hub](https://www.leaseholdknowledge.com/advice/shared-ownership/)).

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## 10. Counterbalance — who it genuinely suits

This is deliberately not one-sided. SO has legitimate, defensible uses:

- **Genuine route in for those priced out.** It "offers a route into home ownership for eligible buyers who cannot afford to purchase a home on the open market", with a lower deposit and lower monthly mortgage than buying outright ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).
- **Staying put is still a valid outcome.** MHCLG's position, recorded by the NAO: "full ownership of the property is not the only positive outcome as a shared owner that buys a share and stays at a certain level of ownership still gains **stability, builds equity, and is typically financially better off than remaining in the private rented sector**" ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)). For someone otherwise stuck renting indefinitely with no equity and no security, that is a real benefit.
- **Newer leases are better.** The April 2021 model lease and the 2026–2036 Social and Affordable Homes Programme add consumer safeguards, an initial repairs allowance on new builds, standardised Key Information Documents and "greater consideration to long-term customer affordability" ([source: NAO HC 1742](https://www.nao.org.uk/reports/investigation-into-shared-ownership/)).

**Best fit:** a stable, single-location buyer who (a) reads the *specific* lease (AHP iteration, repairs allowance, lease length, sublet/forfeiture clauses), (b) can absorb uncapped service charges and 100% repairs, (c) treats it as long-term controlled housing rather than a guaranteed ladder to 100%, and (d) avoids high-rise blocks with unresolved building-safety status.

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## 11. Exit routes (and their friction)

1. **Staircase to 100%, then sell on the open market.** Cleanest exit and removes the buyer-pool and price-control problems — but requires the capital most owners never accumulate (≤1% per year reach 100%) and incurs valuation + legal + admin costs each tranche ([source: Inside Housing — NAO data](https://www.insidehousing.co.uk/home/government-lacks-essential-data-to-monitor-shared-ownership-affordability-nao-report-finds-96412)).
2. **Sell your share via the provider (assignment).** Subject to the nomination/exclusivity period, RICS valuation floor, restricted buyer pool, and 1–2%+VAT assignment fee; realistically a 12–20-week process ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/); [source: Shelter — housing rights](https://england.shelter.org.uk/professional_resources/legal/home_ownership/shared_ownership_housing_rights/)).
3. **Back-to-back sale + simultaneous staircasing to 100%.** Once the nomination period ends, government guidance allows selling on the open market with simultaneous 100% staircasing, and the price can then be "below, above or the same as the independent RICS valuation" — widening the buyer pool but adding staircasing legal/Land Registry/possible lease-extension costs into the transaction ([source: Shared Ownership Resources — selling](https://www.sharedownershipresources.org/an-expert-on/selling-shared-ownership-100-per-cent/)).
4. **Worst case — forfeiture/possession.** Not an "exit route" but the involuntary one if arrears accrue: you can lose the home and potentially all equity (see §7) ([source: Shelter — arrears and possession](https://england.shelter.org.uk/professional_resources/legal/possession_and_eviction/shared_ownership_arrears_and_possession/)).

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## Sources

See `sources/INDEX-04.md` for the full accessed-source index. Primary authorities relied on: National Audit Office (HC 1742, 25 March 2026), Shelter Legal England, LEASE, Housing Ombudsman, Leasehold Knowledge Partnership, Shared Ownership Resources, Inside Housing, Local Government Lawyer.
